I’m not sure about you, but getting a tip above and beyond what is calculated into the taxi meters really make my day.
Such a kind gesture is really appreciated especially during these challenging times. Tips are voluntary and some customers do it while others don’t. So how do you increase your chances of getting tipped? Here are some simple things you can do:
Identifying Your Passenger Needs
In some cases, passengers tip their cab drivers a minimum amount not because they would like to but because they feel obliged by the social norms. However, that doesn’t mean that you won’t be able to receive a bigger tip. Most passengers tip a bigger amount simply because they liked their taxi driver.
Passengers will like you if you provide them what they need. Start with a smile and a friendly tone. Sometimes, passengers just need someone to talk to. Watch out for cues that suggest they might need anything like maybe some music or a specific topic they want to talk about. If your conversation is already flowing, stay engaged.
It is also important to figure out how much interaction your passenger wants to engage in. Some are talkers and they just want you to listen. There are also some who don’t like to talk but also prefer the silence. Make sure you don’t offend or bother them and just provide what they need.
If your passenger is quite techie and seems to be always on their phone, a handy extra charger that they could use could be your key to getting that tip. Be observant with your passengers because everyone has different needs.
Keep Them Comfortable
Another way to increase your chances of getting tipped is by making sure they are comfortable. To do this, you should keep your vehicle clean and organized. You’d want them to feel comfortable sitting down in your taxi and not worried that they might get sick from the filth. Also, make sure that the seats are well-cushioned and comfortable.
Ask For Tips Through A Sign
Some taxi drivers might feel ashamed about posting a sign asking for tips. However, that could really help because it gives the passengers the idea of tipping the cab driver.
Simply saying the tips are greatly appreciated could make them tip you. Make sure your signs are polite and don’t write as if you are requiring them to tip you.
Add More Value To Your Service
The main purpose of a taxi is to get the passengers from one point to another. Simply doing that won’t guarantee you the tip. You can add value to your service by simply adding a little extra.
For example, at this pandemic, disinfectants are essential. You can simply place a spray bottle of alcohol that they can freely use. You may even place some tissue for them to use. Your sweaty passengers will greatly appreciate it.